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Retail shops

They checked online before they drove over.

A shopper searches for what you sell, checks your hours and your reviews, and decides in a minute whether to drive over. For a brick-and-mortar shop, the website and the Google listing are the front window. Keep them accurate, answer the questions that come in, and give people a way to buy or reserve before they arrive.

Your website’s job: turn online browsers into store visits and sales.

Where the work slips away.

  • Outdated Google information

    Wrong hours or a missing product send a ready shopper somewhere else before they reach your door.

  • Unanswered stock questions

    “Do you have it in stock?” arrives by phone, Facebook, and Instagram while you are helping someone at the register, and a late answer loses the sale.

  • No way to buy or reserve online

    A shopper who cannot hold an item or order ahead may buy it from a shop that lets them.

  • One-time buyers who never return

    Without a way to reach them, a happy customer has no reminder about your next sale or event.

  • Unanswered reviews

    Reviews that go unanswered, or are never requested, leave a thin and one-sided picture of your shop.

What we set up.

  • Google profile management with products and posts

    Hours, photos, products, and posts kept current so the listing matches the store.

  • AI webchat that also answers Facebook and Instagram messages

    On AI plans (AI Website Assistant and up), the assistant answers your website chat plus Facebook and Instagram messages from a knowledge base you approve. Anything uncertain goes to you.

  • Your Square or Shopify store, connected

    Using Square or Shopify? On plans with automated follow-up (Lead Automation and up, and AI Front Office), we connect your store so new customers get follow-up and review requests automatically.

  • A text and email list for sales and events

    Customers who opt in hear about your sales and events. Texts go only to people who agreed to receive them.

  • Review requests after purchase

    A short request after the sale, while the visit is fresh.

Facebook and Instagram message answering comes with the AI plans. The Square or Shopify connection comes with the plans that include automated follow-up. They are not part of every plan.

Suggested package

Start with these three

  • Business Website

    $2,500+ one-time

    A stronger conversion path for an established local business.

  • AI Website Assistant

    $297/mo +$300 setup

    Helpful website chat that answers from your approved knowledge base and hands real leads to you.

  • Presence Plus

    $247/mo

    Add active visibility and reputation support.

At list prices, added together: $2,800+ one-time (website and setup) and $544/mo.

Book a 15-minute fit call

A smarter next step

Not sure where to start? Book a 15-minute fit call

Fifteen minutes, no pressure. You get a plain-English recommendation and a clear next step.